Common Mistakes to Avoid When Hiring a Moving Company

Common Mistakes to Avoid When Hiring a Moving Company

Hiring a moving company is a significant decision that can greatly impact the success and smoothness of your relocation. To ensure a positive experience, it’s essential to avoid common mistakes that could lead to unnecessary stress, delays, or financial issues. Here are key mistakes to avoid when hiring a moving company for your next move.

1. Not Researching Multiple Companies

One of the biggest mistakes you can make when hiring a moving company is not researching multiple options. Take the time to gather estimates and information from at least three different expert cross country movers. Compare their services, pricing, and customer reviews to make an informed decision. Rushing into hiring the first company you find could result in missed opportunities for better service or pricing.

2. Choosing Based on Price Alone

While cost is an important factor, selecting a moving company based solely on the lowest price can be risky. Low estimates could indicate subpar service, inexperienced movers, or hidden fees that may be added later. Instead of focusing solely on price, prioritize reputable companies with positive reviews, proper licensing, and transparent pricing policies.

3. Not Checking Credentials and Licensing

Ensure any moving company you consider hiring is properly licensed and insured. Interstate movers in the United States must have a U.S. DOT number issued by the Federal Motor Carrier Safety Administration (FMCSA). Verify the company’s credentials and licensing status through the FMCSA’s website or other relevant regulatory bodies. Hiring an unlicensed or uninsured mover could leave you vulnerable to liability and potential loss or damage to your belongings.

4. Neglecting to Get a Written Estimate

Always request a written estimate from your chosen moving company. A written estimate should detail all services included, pricing breakdowns, any additional fees or surcharges, and the terms and conditions of the contract. Avoid verbal agreements or vague estimates that may lead to disputes or unexpected charges later on. Review the estimate carefully and ask for clarification on any unclear terms before signing a contract.

5. Not Reading Customer Reviews and Feedback

Customer reviews and testimonials provide valuable insights into a moving company’s reputation and service quality. Take the time to read reviews on trusted platforms such as Google, Yelp, or the Better Business Bureau (BBB). Pay attention to recurring themes in reviews, both positive and negative, regarding professionalism, reliability, communication, and handling of belongings. Avoid companies with numerous complaints or consistently negative feedback from previous customers.

6. Failing to Understand Insurance Coverage

Understand the insurance options and coverage provided by the moving company for your belongings during transit. Basic valuation coverage is typically included, but it may not fully protect high-value items. Consider purchasing additional insurance or opting for full-value protection to ensure adequate coverage for your possessions. Review the insurance terms in the moving company’s contract and clarify any questions or concerns regarding coverage limits and claim procedures.

7. Not Asking About Additional Services

Moving companies offer a range of additional services beyond basic transportation, such as packing, unpacking, furniture assembly, and storage options. Determine which services are essential for your move and inquire about their availability and pricing. Request a detailed list of services offered and any associated fees to avoid surprises on moving day. Planning ahead for additional services can streamline your moving process and alleviate stress.

8. Overlooking the Fine Print in the Contract

Before signing a contract with a moving company, carefully review all terms and conditions outlined in the agreement. Pay attention to payment terms, cancellation policies, liability for loss or damage, and any exclusions or limitations that may apply. Seek clarification on any ambiguous language or provisions that are unclear to ensure you fully understand your rights and responsibilities as a customer. Avoid signing a contract until you are confident in the terms and conditions and have addressed any concerns with the moving company.


By avoiding these common mistakes when hiring a moving company, you can enhance your moving experience and minimize potential issues or complications. Conduct thorough research, prioritize reputable companies with proper credentials, and ensure clear communication and transparency throughout the hiring process. Choosing the right moving company based on informed decisions and careful consideration will contribute to a successful and stress-free relocation to your new home.

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