How Vahagn Sargsyan Built WebWork Time Tracker to Solve One of Remote Work’s Biggest Problems: Trust
When remote work became mainstream, productivity tools exploded. But alongside them came a growing concern: Are we optimizing work or just surveilling people?
Vahagn Sargsyan, founder of WebWork Time Tracker, saw this tension early. As someone managing distributed teams himself, he realized most time tracking software focused on control, not clarity.
“I didn’t want to build a tool that made people feel watched,” Sargsyan explains. “I wanted one that made work visible, fair, and easier to manage.”
That philosophy now powers WebWork, a time tracking and productivity platform used by over 5,000 companies worldwide and increasingly recognized for its transparent, consent-first approach to employee monitoring.
The Trust Gap in Remote Productivity
Remote work solved geography. It didn’t solve alignment.
Managers struggle with:
• Limited visibility
• Inconsistent reporting
• Billing inaccuracies
Employees, on the other hand, worry about:
• Invasive monitoring
• Misinterpretation of activity
• Burnout
The result? A trust gap.
Traditional productivity tools either track too little or too much. WebWork positions itself in the middle: data-rich, but human-first.
The Data That Drives Adoption
Since launching in 2016, WebWork users report:
• 15% reduction in project overruns
• Up to 30% improvement in billable-hour accuracy
• Nearly 20% fewer payroll discrepancies
But the real differentiator isn’t the metrics, it’s how the data is used.
“We don’t want managers to police people,” Sargsyan says. “We want them to understand workflows.”
What Makes WebWork Different
Unlike conventional time tracking software, WebWork was designed around transparency.
1. Automated Time Tracking
No manual timers. No friction. WebWork captures active work automatically, up to 98% accuracy.
2. Productivity Without Intrusion
App usage, activity levels, and optional screenshots provide context, not surveillance.
3. Consent-Based Monitoring
Employees know what’s tracked. They can see it. They understand why.
4. Real-Time Dashboards
Managers spot inefficiencies without micromanaging.
This approach aligns with a growing shift in workplace culture: outcomes over optics.
Why This Matters Now
As companies move toward hybrid and asynchronous work models, performance measurement must evolve.
WebWork supports:
• Distributed teams
• Global freelancers
• Agencies
• Product teams
• Consultants
It’s not about watching people work, it’s about enabling them to work better.
A Founder-Led Vision
Sargsyan didn’t build WebWork from a whiteboard. He built it from experience.
Managing remote teams across time zones exposed him to inefficiencies, miscommunication, and burnout. Instead of accepting it, he designed a system around clarity, not control.
That founder-led ethos continues to shape WebWork’s roadmap.
The Bigger Picture
In a world where productivity software is increasingly powerful and invasive, WebWork makes a compelling case for ethical design.
Not surveillance.
Not micromanagement.
But structured transparency.
And that might just be the future of work.
